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Displaying products 1 - 10 of 63.
In Actions Speak, Author, Dr Paul Green and Producer/Director, Art Bauer, have re-teamed to produce a fresh and entertaining approach to behavior-based interviewing.
Author, Dr Paul Green and Producer/Director, Art Bauer, have re-teamed to produce a fresh and entertaining approach to behavior-based interviewing. Based on the time-tested ...
All Washed Up is a short program that discusses what it takes to get people to change their behavior, especially when it's hard.
All Washed Up is a short program that discusses what it takes to get people to change their behavior, especially when it's hard. Join 14 year-old Hyrum Grenny as he takes us through the process of figuring out what it takes to get the toughest subjects, kids, to wash ...
Anyone Can Be an Ally was written and presented by Brian McNaught.
When gay, lesbian, bisexual and transgender people don't feel safe and valued at work, productivity goes down, and organizations fail in their efforts to attract and retain the best and brightest talent. Many organizations realize ...
Are We Really So Different You and I? will put your audience in the right frame of mind to discuss the critically important topic of diversity.
So often we focus on what makes us different, but in reality there is far more that we have in common. This emotionally moving, inspirational video follows the circle of life as it highlights the common values and motivations that we share as human beings. A compelling way to start any ...
The Barkles are fun canine companions who star in this hilarious meeting opener series.
The Barkles are fun canine companions who star in this hilarious meeting opener series. You'll love the humor as they motivate your team to higher levels of success. In the introductory series, you ...
Beyond Customer Service: Gracious Hospitality the Biltmore Way is your insider's guide to a guest-centric team: a team focused on the guests' experience and your organization's reputation for excellence in customer service. Biltmore is an established ...
The recent changes in today's business environment make it imperative that employees at all levels of an organization are conducting themselves ethically and in compliance with applicable laws.
Today's organizations conduct business in ways that were not even thought of 10 years ago, and even since the global economic recession began in 2008 - how businesses achieve their strategic objectives have continued to change. Increased competition. Globalization. Pressure ...
Celebrate! Change Your Lens, Change Your Life, continues and expands the lessons introduced in Dewitt's best selling 2001 release - Celebrate What's Right With The World. Filmed on the beautiful island ...
Chilean Mine Rescue: The Unstoppable Team holds many lessons for teams everywhere.
On August 5th, 2010, a 121-year-old copper and gold mine in a desolate Chilean desert suffers a cave-in. Thirty-three miners vanish someahere a half-mile beneath the earth - 3 miles from the mine's entrance. Seventeen days of ...
COMPLAINTSwill enable all customer service staff to deal and manage with customer complaints effectively.
Very few organizations get everything right on every occasion. When things go wrong, sometimes it's no-one's fault. Accidents do happen and they occur without warning. However, the problem is that customers, the most important people to any organization, can be affected, and sometimes ...
