This program utilizes dramatizations to illustrate how sales associates can help prevent shoplifting.
Loaded with examples of how and when shoplifters will try to steal, this program takes a step-by-step approach to examine how a sales associate can effectively deter theft by staying alert and providing great customer service.
Key Training Points:
- Observe details as customers enter the store
- Read a customer's body language
- Keep attention on their customers
- Deter shoplifting by providing good customer service
