Persuasion is an art that must be learned if the road to agreement is not filled with acrimony or conflict. It's not about being domineering or dismissive, but following a three-stage approach that accounts for everybody's needs: listening actively, explaining your own feelings, and inviting other ideas and building on them - then agreement follows naturally.
Features and applications:
A vital skill for managers conducting meetings or negotiations.
Supports courses on management and leadership skills.
A clear three-stage structure that's memorable and simple to put into practice.
Video Arts products may be shipped to the US/Canada/Americas only.
