Gives a step by step procedure for writing key result areas that cover both activities completed and results achieved.

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The second step in performance planning is to identify the major components of the job, called key result areas. This video gives a step by step procedure for writing key result areas that cover both activities completed and results achieved.

Key Learning Points
  • How to break a job down into a specific components
  • How to separate "what" the employee does from "why" he/she does it
  • How to formulate a meaningful purpose or reason for the job's existence
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