If you are a people-manager, Building Employee Morale - Missed Opportunities may be one of the most important training videos you will ever see.
Building Employee Morale - Missed Opportunities is an entertaining and thought provoking dramatization that suggests a solution to the "Meets Problem." The "Meets Problem" occurs when an employee feels like they've received a poor score when they've been rated as Meeting Standards during a performance evaluation. You could also call it the "The Meets Paradox," because a Meets Standards rating doesn't seem to meet anyone's standards. Or does it? Should it?
Even if you do not do formal performance evaluations - Building Employee Morale has practical applications; the "Meets Problem" doesn't reserve itself only for formal appraisals - it rears it's ugly head in informal discussions, interdepartmental relations, and even at home!
Training Points
- Don't be unimpressed by employees who are receiving JUST a Meets Job Standards rating on evaluations.
- Employees who are meeting job standards should be praised for doing so.
- If a Meets Job Standards rating is not an impressive accomplishment, your job standards need to be re-evaluated.