The in-depth self-study video, EFFECTIVE COMMUNICATION: IT'S YOUR RESPONSIBILITY, takes a look at the individual responsibility we all have in making communication in our careers, and in our relationships outside of work, successful. By introducing the four leading causes of communication failure, this video explains how to detach yourself from each by selecting the appropriate breakdown of verbal tools. You will also pinpoint six responsibilities you must undertake to perfect the art of "two-way street" listening and for becoming an integral part of the communication process, not just a sounding board.
