The quality of workers being hired into today's health-care environment is of growing concern. Now, more than ever, it's crucial to be able to hire only the best workers for your health-care environment and flag those who may not be up to standards. It is vital that interviewers know what they can and cannot do in the process. Teach your health-care managers and supervisors what to look for in the candidates they interview.
Hiring for Health Care: How to Find the Best Every Time is set in a health-care environment, and reviews the proven, basic, interviewing techniques of seeing how a health-care applicant's present ability and past behaviors may or may not be suitable or your environment.
How-To Training Points:
- How to plan an interview
- How to build key rapport
- How to evaluate skills objectively
- How to effectively use silence when interviewing
- How to uncover past personal work behaviors
- How to use examples of past behavior to predict future behavior
