HIRING FOR HEALTH CARE: HOW TO FIND THE BEST EVERY TIME-

The quality of workers being hired into today's health-care environment is of growing concern. Now, more than ever, it's crucial to be able to hire only the best workers for your health-care environment and flag those who may not be up to standards. It is vital that interviewers know what they can and cannot do in the process. Teach your health-care managers and supervisors what to look for in the candidates they interview.

Hiring for Health Care: How to Find the Best Every Time is set in a health-care environment, and reviews the proven, basic, interviewing techniques of seeing how a health-care applicant's present ability and past behaviors may or may not be suitable or your environment.

How-To Training Points:

• How to plan an interview
• How to build key rapport
• How to evaluate skills objectively
• How to effectively use silence when interviewing
• How to uncover past personal work behaviors
• How to use examples of past behavior to predict future behavior