There are ways you can survive difficult people at work! This program explains six different personality types that could prevent you from doing your job adequately, and what to do to gain cooperation.
Two-part program: Preview COPING WITH DIFFICULT PEOPLE PART I - KNOW-IT-ALL-EXPERT, STALLERS, & SNIPERS Preview COPING WITH DIFFICULT PEOPLE PART 2 -TANKS, SUPER-AGREEABLES & COMPLAINERS
