by Charles Mallory

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This book on handling the bad behaviors of good people uses animal metaphors to identify six distinctive behavior types and how to deal with them at work! Nobody is perfect, but when characters clash in the workplace, this book's easy-to-follow guidelines can help you out of the jungle!

How-to training points include:

  • Identifying six different types of problem behaviors
  • Following easy guidelines for dealing with each type of problem behavior
  • Recognizing and overcoming your own problem behaviors

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