How do you implement change while maintaining productivity and morale? How can management guide the process of change to achieve the desired goals?
Managing People Through Change examines the four predictable phases of change - denial, resistance, exploration, commitment - and how each phase affects people and their work.
Follow Nancy and Roger, two managers charged with the task of implementing change into their respective departments. Each takes a different approach - one accomplishes a smooth change with positive feelings all around; the other fosters only negativity and resistance. Learn the strategies that worked and why.
The film's host explains the four predictable emotional phases experienced during a transition and the appropriate management strategy for each phase.
After viewing this film you will be better able to lead people through change by being more sensitive to its emotional aspects.
This film is based on the research of acclaimed leadership and organizational change consultants Cynthia D. Scott, Ph.D., and Dennis T. Jaffe, Ph.D., in partnership with Flora/Elkind Associates in San Francisco.
