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COPING WITH DIFFICULT PEOPLE PART I - KNOW-IT-ALL-EXPERT, STALLERS, & SNIPERS-

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There are ways you can survive difficult people at work !

Product Description

There are ways you can survive difficult people at work! This video explains six different personality types that could prevent you from doing your job adequately, and what to do to gain cooperation. From calming the Tank to handling Complainers without getting defensive yourself, this series gives you the skills to identify and deal with stressful individuals confidently.

How-To Training Points:

How to get the know-it-all to actually listen
How to uncover the staller's real objection
How to appropriately inform the sniper that snide remarks are always out of line

COPING WITH DIFFICULT PEOPLE PART I - KNOW-IT-ALL-EXPERT, STALLERS, & SNIPERS

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COPING WITH DIFFICULT PEOPLE PART I - KNOW-IT-ALL-EXPERT, STALLERS, & SNIPERS-

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