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From the Government Employee Training Series.

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Product Description

This video shows what is takes for government agencies to provide good customer service to the public and to fellow staff members.

As new employees learn the importance of giving basic respect to everyone and how to create a positive work atmosphere and minimize unnecessary frustration, experienced employees are being asked meaningful questions in each of these areas to help them determine for themselves if they are still providing the customer service they know they should.

CUSTOMER SERVICE - GOVERNMENT EMPLOYEE TRAINING SERIES

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