"àyour success depends on how well you connect with other people. No one teaches this skill better than Nicholas Boothman" -Bob Nelson, author of 1001 Ways to Reward Employees In healthcare as well as life, the failure to build trust and rapport can be insurmountable, while the rewards of a good first impression and positive connection are almost immeasurable.
This engaging and motivational film will teach your team how to naturally make a genuine connection with patients, family members, co-workers...everyone they meet.
Connecting in Healthcare is all aboutà
Choosing the right ATTITUDE -
...be welcoming, empathetic, curious and resourceful
Sending the right SIGNALS -
...with your face, body and voice.
Get them TALKING -
...investing in listening pays off in trust.
Learn To:
- Increase patient satisfaction
- Strengthen co-worker relationships
- Improve customer service
- Raise productivity & fun at work
The Purchase Package includes: 1 How to Connect in Healthcare...in 90 seconds or less video, 10 Reminder Cards, 1 52-Page leader's guide.