While conflict is often blamed for the breakdown of a team's unity. It is usually just a symptom of a larger problem. This program is designed to teach managers and team leaders how to deal with the SYMPTOMS and the CURE. The Unified Team provides team leaders with step-by-step examples of how to solve team conflict on three levels: Backstabbing and Blaming, Teasing and Belittling, Open Feuding. After resolving the negative conflict, team leaders will learn how to focus team members and provide the positive feelings of unity within their team in three ways:
KEY LEARNING POINTS:
Promote the feeling Achievement:
Establish S.M.A.R.T. goals
Gain personal commitments from team members
What to do when blaming occurs
Promote the feeling of Belonging:
Create a team member's Bill of Rights
Teach members how to resolve their own conflicts
Learn how to resolve their own conflicts
Learn how to mediate a dispute
Celebrate anything often
Promote the feeling of Contribution:
Uncover the opportunities team member value
Practice continuous appreaciation
Includes:
- 22-minute Motivational program
- 16 pg. Trainer's guide
- 100 pg. Participant Workbook
- 10 Pocket Cards
