Budget Resources

Current Specials

New Releases

Business Books

Streaming video delivery service of over 200 top training programs right to your desktop, PC, or laptop 24/7.

Compliance Training
Catalog

Talent Management Catalog

Digital Courseware Catalog

CONFLICT RESOLUTION: THE SKILL THAT MAKES THE DIFFERENCE-

»

Home

Designed to help participants become better managers of conflict so that they can build productive relationships in the workplace.

View Streaming Preview You must be logged in to view this preview.

Product Description

This course is designed to help participants become better managers of conflict so that they can build productive relationships in the workplace. Participants have an opportunity to learn and practice their conflict resolution skills in a variety of different ways.

Participant Objectives

Reflect on a past conflict in order to identify opportunities where the conflict could have been managed in a more constructive manner.
Teach participants to encourage others to explain their side of a conflict and follow other guidelines for conflict resolution.
Teach participants to see the potential benefits of conflict that is managed constructively.
Help participant learn to separate people form the problem they are trying to resolve.

This program is sold as a license only. Click here for more pricing information.

CONFLICT RESOLUTION: THE SKILL THAT MAKES THE DIFFERENCE

JavaScript is disabled!

Parts of this site require JavaScript to function correctly, please enable it in your browser settings.

Internet Explorer: Tools ⇒ Internet Options ⇒ Security ⇒ Custom Level ⇒ Enable Active Scripting

Firefox: Tools ⇒ Options ⇒ Content ⇒ Enable JavaScript

Safari: Safari ⇒ Preferences ⇒ Security ⇒ Enable JavaScript

Opera: File ⇒ Quick Preferences ⇒ Enable JavaScript

Reload the page after you have finished enabling JavaScript.

.jsdisabled_spacer { height:189px; padding-bottom:10px; } .jsdisabled { position:absolute; top:90px; width:740px; } .jsdisabled .breadcrumbs { visibility:hidden; }

CONFLICT RESOLUTION: THE SKILL THAT MAKES THE DIFFERENCE-

Product Search

»

Home