Starring John CLeese, this insightful, humorous drama demonstrates that giving praise is a powerful, cheap, and easy-to-use management tool that can increase quality and quantity of employee output when correctly applied. Among its many features and applications, this video: helps managers understand that criticism is an essential part of managerial responsibility; shows why people should only be criticized for what they have done, not who they are; emphasizes seven rules for ensuring that criticism is conducted effectively and without acrimony.
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