We are pleased to announce our new line of E-Learning programs called MAPS - Managers Advanced Performance Series. Developed from our best-selling DVD programs, we have three programs ready for delivery and two programs soon to be released. Preview them online now. Login to our Online Learning Management System.

MEETINGS BLOODY MEETINGS REVISED 2012



John Cleese returns in the classic role of the Judge and demonstrates how the rules for running a meeting parallel those of a court. "I've got to go to a meeting" It's a phrase that makes most people's hearts sink. It echoes with boredom, frustration and a general waste of valuable time. And yet, we all know you can't manage without meetings. A team isn't a team unless we all get together to discuss problems, share ideas and come to decisions. And while they continue to take place "face to face" we are increasingly using technology to meet with colleagues online as "virtual teams". The answer of course is to have efficient, effective and productive meetings, but we all know that's easier said than done. A recent survey revealed that 49% of managers felt they were wasting at least 3 hours a week in meetings. And 21% believed that 4 out of 5 meetings were a total waste of their time. However many leaders aren't even aware that running meetings is a teachable, learnable skill. But of course, it's not a gift, it's a technique. In fact, a technique with five key elements that apply to both face to face and virtual meetings. These five elements supply the framework of the most popular program ever and one of the most widely used training videos of all time. Learners will come away with the ability to better prepare, structure, manage and control effective meetings. Also available in French and Spanish subtitled versions. SPECIAL - Trade in your old version of Meetings,Bloody Meetings and get 25% off the 2012 version. Offer expires 4/6/12.
 
Meetings, Bloody Meetings - How to make meetings more productive.
John Cleese returns in the classic role of the Judge and demonstrates how the rules for running a meeting parallel those of a court. "I've got to go to a meeting" ...
The Right Words at the Right Time will teach your frontline staff how to overcome almost any service recovery challenge.
Produced specifically for front-line public employees, this practical training demonstrates how to turn a citizen/customer's frustration or complaint into understanding. In the heat of the moment, this program will empower your staff with a clear and memorable checklist of service ...
COMPLAINTSwill enable all customer service staff to deal and manage with customer complaints effectively.
Very few organizations get everything right on every occasion. When things go wrong, sometimes it's no-one's fault. Accidents do happen and they occur without warning. However, the problem is that customers, the most important people to any organization, can be affected, and sometimes ...
Preventing Workplace Bullying: How to Recognize and Respond to Bullies at Work depicts today's most common bullying situations in a manner that allows for rich discussion.
By definition, bullying is persistent, offensive, intimidating or insulting behavior that makes the recipient feel upset, threatened, humiliated or vulnerable. Without intervention, bullies generally do not accept responsibility for their behavior; they are unable or unwilling to ...
BEING ASSERTIVE $695.00  
Being Assertive teaches a key skill that enables people to prevent and resolve problems that may be interfering with the achievement of individual and team goals.
Assertiveness is defined as the ability to express yourself openly and honestly without denying the rights of others. As this program shows, it is a key skill that enables people to prevent and resolve problems that may be interfering with the achievement of of individual and team ...

Inclusion Training With Brigid Moynahan, President, The Next Level, Inc.
In a weakened economy, decreased resources produce stress. Devaluing behaviors, that are toxic to productivity, innovation and engagement, explode. Little Things Mean A Lot™ combats this problem with fresh, positive and proven approaches that put inclusion at the heart ...
Managing Four Generations in the Workplace with Cam Marston is the generations-based sequel to the best-seller Mixing Four Generations in the Workplace with Cam Marston.
For the first time in history, there are four generations in the workplace at the same time. Each of these age groups has different expectations and different demands, and employers who cannot recognize these will lose their best employees and see their workplaces in turmoil. ...
Mixing Four Generations In The Workplace - Training by Cam Marston. The Power of Generational Insight by the leading Age Diversity Consultant, Author, and Speaker.
Generation conflict costs billions of dollars in lost productivity to organizations like yours worldwide - not to mention the incalculable effects on motivation and morale. Now there's help with generational expert Cam Marston's DVD course, Mixing Four Generations in the ...
Leslie Aguilar's new video helps employees speak up against demeaning stereotypes.
Special COMBO price - Purchase Ouch! Your Silence Hurts and OUCH! That Stereotype Hurts for only $1,100 (a 15% saving). If you already own OUCH! That Stereotype Hurts purchase Ouch! Your Silence Hurts for only $405 (a 32% saving) Call your Learning ...
This updated video training program will teach viewers how interviewers worldwide have hired top-performing employees by applying Dr. Paul Green's behavioral approach to interviewing.
More Than a Gut Feeling III is the best selling behavioral interviewing training program. More Than a Gut Feeling III teaches you to select the most qualified job candidate by applying the ever-popular behavioral approach to interviewing. This method, developed by ...

 

Blended Learning Solutions for
Organizations on the Move

Learning Communications is a leading provider of performance-enhancing HR and compliance DVD courseware, streaming video delivery (intranet or internet), e-learning and related train the trainer, onsite workshops and keynotes - all blended to fit the needs of our thousands of corporate and non-profit customers around the world.

For further information on our programs and their delivery alternatives, be sure and contact your Learning Communications Account Manager at 800-622-3610.





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