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GATEWAYS TO INCLUSION: TURNING TENSE MOMENTS INTO PRODUCTIVE CONVERSATIONS WITH DR. SONDRA THIEDERMAN
$695.00
Gateways to Inclusion with Dr. Sondra Thiederman is a comprehensive training program that shows how painful and disruptive diversity disasters can be, and offers simple tools to help your people turn these uncomfortable situations into productive conversations.
In today's diverse workplace, tense moments occur. When you hear something offensive, when you've said something wrong, when something you say has been taken out of context... these situations can lead to hurt feelings, embarrassment, anger, resentment, and much more. But these ...
Customer Service Gone Viral video program shows how to avoid customer service problems that lead to negative feedback.
It used to be when someone received bad service, they would tell a few friends... now, they tell the world. You can't help but notice that ...
The Rights Words at the Right Time is specifically designed to empower your retail staff with a clear checklist of Customer Service Recovery tools and techniques.
Sometimes it is the newest or least trained retail employee who has the last clear chance to save a customer relationship. They become the face of your organization when things go wrong. This practical and memorable program is specifically designed to empower your retail staff with a ...
Anyone Can Be an Ally was written and presented by Brian McNaught.
When gay, lesbian, bisexual and transgender people don't feel safe and valued at work, productivity goes down, and organizations fail in their efforts to attract and retain the best and brightest talent. Many organizations realize ...
Inclusion Training With Brigid Moynahan, President, The Next Level, Inc.
In a weakened economy, decreased resources produce stress. Devaluing behaviors, that are toxic to productivity, innovation and engagement, explode. Little Things Mean A Lot™ combats this problem with fresh, positive and proven approaches that put inclusion at the heart ...
Managing Four Generations in the Workplace with Cam Marston is the generations-based sequel to the best-seller Mixing Four Generations in the Workplace with Cam Marston.
For the first time in history, there are four generations in the workplace at the same time. Each of these age groups has different expectations and different demands, and employers who cannot recognize these will lose their best employees and see their workplaces in turmoil. ...
Mixing Four Generations In The Workplace - Training by Cam Marston. The Power of Generational Insight by the leading Age Diversity Consultant, Author, and Speaker.
Generation conflict costs billions of dollars in lost productivity to organizations like yours worldwide - not to mention the incalculable effects on motivation and morale. Now there's help with generational expert Cam Marston's DVD course, Mixing Four Generations in the ...
Is It Bias? Making Diversity Work, featuring Dr. Sondra Thiederman, targets the more subtle forms of bias that insidiously undermine our ability to build truly inclusive workplaces.
Bias costs organizations billions in lost productivity, high turnover, and low morale, not to mention the risk of expensive litigation. Getting rid of bias is
Leslie Aguilar's new video helps employees speak up against demeaning stereotypes.
Special COMBO price - Purchase Ouch! Your Silence Hurts and OUCH! That Stereotype Hurts for only $1,100 (a 15% saving). If you already own OUCH! That Stereotype Hurts purchase Ouch! Your Silence Hurts for only $405 (a 32% saving) Call your Learning ...
Blended Learning Solutions for
Organizations on the Move
Learning Communications is a leading provider of performance-enhancing HR and compliance DVD courseware, streaming video delivery (intranet or internet), e-learning and related train the trainer, onsite workshops and keynotes - all blended to fit the needs of our thousands of corporate and non-profit customers around the world.
For further information on our programs and their delivery alternatives, be sure and contact your Learning Communications Account Manager at 800-622-3610.
