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Women's Edge Magazine Article
by Leslie Aguilar
Regardless of your job title, you need to communicate with others to be successful. If you want to communicate respect through your message so that you can help build a workplace where all individuals feel included, this book is for you!
Click here for more information.
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Author and presenter of OUCH! That Stereotype Hurts Workshop.
Leslie is a speaker, author, and facilitator in the areas of Diversity, Cultural Competence, Communication and Service Success in a Diverse World. She is co-author of Multicultural Customer Service: Providing Outstanding Service Across Cultures , McGraw Hill / Irwin, 1996. She also co-produced the training video/DVD Service Savvy: Providing Outstanding Service in a Diverse World in 2004. Leslie has developed several diversity / inclusion instruments and is co-founder of Diversity ArtWorks! TM which provides creative and cost-effective artwork to support corporate diversity initiatives.
Previously, Leslie was with The Disney Company for fifteen years . Her Disney experience included bilingual guest services, new project development, Disney University Training and Development for expatriate and international staff, and Human Resources and Administration for Disneyland Paris. She has also instructed ESOL courses (English for Speakers of Other Languages) within a business environment and served as Student Advisor for an international school.
Leslie currently serves on the National Workplace Diversity Panel - Society for Human Resource Management (SHRM). She is past-chair of the American Society for Training and Development (ASTD) Central Florida Chapter Diversity Council. She holds a Bachelor of Arts degree in Foreign Language.
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- click here for details and to preview
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What do you do if someone you care about is the target of demeaning stereotypes? What if you are being demeaned or stereotyped? How often do you speak up on behalf of respect?
In a unique and powerful way, this program, based on the book by Leslie Aguilar, will let viewers experience the impact of stereotypical comments, explore why people don't speak up against stereotypes and other biased behaviors, and learn six techniques for speaking up without blame or guilt.
OUCH! answered the question, “why don't people speak up?" It delivered easy skills to train people to speak up against demeaning comments, emails and jokes. Now, OUCH! Your Silence Hurts delves more deeply into the pivotal role of the bystander. Based on our test results, it will inspire conversations that will extend way beyond the training room.
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Ouch! That Stereotype Hurts is a 2 ½ - 3 ½ hour workshop for any organization or group of people who wish to build and sustain a respectful, inclusive workplace.
Ouch! That Stereotype Hurts workshop will help you gain the confidence and skills to speak up when you hear stereotypes or other demeaning comments in the workplace. You will:
- Understand the impact of stereotypes and biased statements, even when casually said.
- Identify the most common reasons people sit silent in the face of bias and stereotypes.
- Enhance skills for speaking up against stereotypes without blame or guilt.
- By using these skills, you will also play a part in creating a fairer, more respectful workplace and society.
Click here for more information or to preview
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