Healthcare - Industry Specific
A Body Language Guide for Healthcare Professionals.
Imagine a situation where you can communicate with your patients without saying a word? Or create an environment where your patients feel safe, comfortable, and free to discuss their health? Well now you can! Day after day, your patients ...
When your profession is caring for the health of others, words truly become a lifeline.
Have you ever been misunderstood? In daily life, misunderstandings can create humorous muddles or minor mistakes. But in healthcare settings, miscommunications can have serious repercussions. Confused contexts, noisy rooms, or failure to ask for clarification can ...
It's Just Good Healthcare.
What is Cultural Competency? In simple terms, it's medicine at its best: patient-centered care. Healthcare providers who are sensitive to the cultural and religious beliefs of the communities they serve, particularly surrounding ...
Cultural Competency: Problem Solving is designed to help develop and improve problem solving skills at your facility to provide quality healthcare for your patients.
What is Cultural Competency? In simple terms, it's medicine at its best: patient-centered care. Healthcare providers who are sensitive to the cultural and religious beliefs of the communities they serve, particularly surrounding health and illness, provide patient-centered care. ...
Customer Service in Long-Term Care will teach you ten rules of world class customer service.
Customer satisfaction does not happen accidentally. It requires deliberate actions on our part to identify and then satisfy customer expectations. Learn the 10 Rules of World Class Customer Service with Customer Service In Long-Term Care: Making It World-Class, which trains your ...
This video gives healthcare workers true insight and lasting strategies for working through conflicts with less dependence on superiors.
Based on the world famous Thomas-Kilmann Conflict Mode Instrument, this video gives healthcare workers true insight and lasting strategies for working through conflicts with less dependence on superiors. This film illustrates five different positions people take when conflict arises. ...
A program about the everyday distractions we allow to enter our vehicles.
A program about the everyday distractions we allow to enter our vehicles. We'll follow the main character, IM, as he walks us through all of the distractions that increase the odds of having an accident. We'll also see two lives snuffed out because of the distractions they allowed to control ...
Realistic scenarios in a Healthcare setting representing many different forms of harassment.
Harassment represents one of the most destructive workplace issues faced by public and private employers today. Now more than ever, it's important to train all personnel to recognize the various forms that harassment may take and implement measures to prevent it in your ...
Best practices for compliance.
Now more than ever, it is important to have an effective Corporate Compliance program that sets the example of corporate responsibility, integrity and ethics for your entire staff. Compliance training is mandatory for all healthcare workers and failure to comply with healthcare ...
HIPAA security and privacy compliance is mandatory! Walk your home health employees through the basics of the HIPAA Security and Privacy Rules and make sure sensitive personal information is handled with the highest level of security and confidentiality. ...
