Communication Training Programs
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This program asks us to examine our own roles in creating a unified, productive, and happy workplace.
A 4-minute stand-alone or companion piece to DOING OUR PART, this program reinforces the concepts of Compassion, Unity, Empathy, and Sharing, but is unique in that it asks us to examine our own roles in creating a unified, productive, and happy ...
In this age of corporate scandals and lack of accountability, management expert Dr. Jerry B. Harvey's parable about a family trip to Abilene offers a compelling lesson about reading the road signs and knowing when you're headed down the road to Abilene.
Jump in the car and hit the road to Abilene. What you'll find is a road littered with anger, frustration, blame and failure. It's a journey during which deeply held, logical values fall victim to group dynamics, a road that takes you to group consensus where there is none. ...
This program is part of The Cutting Edge Communication Series, a powerful series on hot topics everyone can enjoy. Short, sharp, and funny with simple messages and skills for everyone. Created by psychologist Eve Ash ...
by Shirley Poertner and Karen Massetti Miller
Feedback is an important person-to-person communication skill. This applicable guide provides knowledge on how to assert goal-oriented, detailed feedback for improved reception, how to handle difficult feedback situations, and how to receive and accept good and bad feedback. ...
Shows staff what assertiveness behavior is and isn't, and how and when to be assertive.
Assertive behavior means saying what we want, need, feel think or believe in ways which are direct, honest and appropriate. But also respects the rights of those we are addressing - treating ourselves and those we work with as professional adults. It's the balance between passive and ...
Fourth Edition, by Susan Brock
After completing this book, you will have the critical skills to improve your spelling, punctuation, usage and style, while avoiding the pitfalls of business writing, and creating persuasive and more effective memos and letters. Ten key techniques for effective communication will help ...
This video shows employees how to resolve conflicts themselves and improve relationships with co-workers.
How To Training Points How to understand both sides' points of view How to vent and neutralize emotions How to listen without being argumentative or judgmental ...
A Body Language Guide for Healthcare Professionals.
Imagine a situation where you can communicate with your patients without saying a word? Or create an environment where your patients feel safe, comfortable, and free to discuss their health? Well now you can! Day after day, your patients ...
This program is part of The Cutting Edge Communication Series, a powerful series on hot topics everyone can enjoy. Short, sharp, and funny with simple messages and skills for everyone. Created by psychologist Eve Ash ...
This video shows how a poorly written memo creates mass confusion.
This video shows how a poorly written memo creates mass confusion. When four effective steps are followed, the rewrite produces the desired results.
